Shipping Policy

Cambridge Luggage ships via UPS Ground. Customers may request UPS Next-Day air or Second-Day air during the checkout process, additional charges will apply. Items marked “Final Sale” are not eligible for Next-Day or Second-Day shipping. Final Sale items will be shipped via UPS ground.

For items that are in stock, please allow 2 – 7 business days for delivery. Orders received after 4:00 pm Eastern time will be shipped the following business day. Orders received on a weekend or during holidays will usually ship within 48 hours after the first returning business day.

Cambridge Luggage requires a signature upon delivery for items valued at $125 or greater. NO EXCEPTIONS.

Free return shipping may not apply for products on sale and/or on special promotion.

Items are in-stock unless otherwise specified on the individual product page.

You may track your shipment by logging on to http://www.ups.com and entering the tracking number emailed to you upon shipment of your package. If you need further assistance please contact sales@cambridgeluggage.com. Please be sure to reference your order number, name and address information.

SHIPPING COSTS & PERFORMANCE SUMMARY

  • UPS Ground: 2 to 7 Business Days (does not include processing time).
  • Rates are applicable within the Continental U.S. Alaska, and Hawaii.
  • Specialized shipping rates apply for Alaska and Hawaii.
  • Shipping is available to P.O. Boxes or Military APO/FPO addresses.
  • Signatures are required for all shipments over $125.00, no exceptions.

SHIPPING FEE

WITHIN THE CONTINENTAL U.S.

ORDER VALUE GROUND 2 DAY OVERNIGHT
$0 – $500 FREE $25.00 $50.00
$500.01 or more FREE $50.00 $150.00

RATES TO ALASKA & HAWAII

ORDER VALUE GROUND EXPEDITED
$0 – $500 $25.00 $50.00
$500.01 or more $50.00 $150.00

TRACKING

Upon shipment of your order UPS Quantum View with send an email notification with your order tracking number.

INTERNATIONAL ORDERS

CAMBRIDGE LUGGAGE is proud to offer international shipping to our customers through USPS fedex Ups dhl.

INTERNATIONAL ORDERS - INQUIRIES AND RETURN POLICY

For inquiries on International Orders, please e-mail Cambridge Luggage’s Customer Service at orders@cambridgeluggage.com, or you may call our Customer Service directly at 1-800-221-2253.

Please note: All International Orders are FINAL, and therefore, we are unable to accept any returns or exchanges.

Special Advisory: Once your order is approved and processed, you will receive a Confirmation E-Mail, Receipt, and Tracking Number from Cambridge Luggage to monitor the status of your shipment while it is in transit. To check on a shipment, or to file a claim from any loss or damages caused while the product was in transit, please contact Cambridge Luggage’s Customer Service at orders@cambridgeluggage.com.